Infomir warrants its products against manufacturing defects in materials and workmanship starting from their date of shipping from Infomir’s or the distributor’s location to the consumer for a 2 year period (but not more than 2,5 years from the date of manufacture).
This warranty is limited to either the repair or replacement (at Infomir’s sole discretion) of the defective product during its warranty period. Product warranties remain valid provided that the product was properly installed and used. You can find additional information at jooby.eu/warranty-en/
Infomir will not accept products that are returned without a valid RMA request or items that are not Infomir products. Such products will be shipped back at the Customer’s own risk and expense. No refunds or exchanges will be offered.
This Warranty does not apply if:
The consumer will cover the transportation costs from the consumer to the Warranty Processing Centre. Infomir will cover the transportation costs from the Warranty Processing Centre to the consumer. In the event that the product sent to Infomir is not subject to warranty according to this policy, the consumer will cover the transportation costs from the Warranty Processing Centre to the consumer.
– For hardware issues, product(s) may be returned for repair or replacement.
– For issues relating to software, product(s) can only be supported remotely.
ZLS Services GmbH.
Hamburger Allee 56,
When RMA products are received at Infomir, it may take up to 3 weeks to diagnose the problem, repair or replace the product, and ship the product back to the Customer.
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